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All CollectionsAtmotube PROTroubleshooting and Maintenance
Do you have customer service and technical support?
Do you have customer service and technical support?
Updated over 2 weeks ago

We sure do! You can contact us via our support email: [email protected]

Or click the button below to launch the chatbot and create a support ticket:

Submit Your Inquiry

If you already have a device, please include additional information, like:

  • Atmotube Version (PRO, PLUS, 2.0, 1.0)

  • Your Smartphone Model

  • Application Version: Atmotube App>Settings>About (Android) or App>Settings>Device (iOS) section.

  • Full description of the problem with steps to reproduce and any abnormal LED behaviour.

  • Any CSV data from your device.

These details provide extra context, allowing us to resolve your issue more quickly.

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