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All CollectionsAtmotube PROTroubleshooting and Maintenance
Do you have customer service and technical support?
Do you have customer service and technical support?
Updated this week

We sure do! You can contact us via our support email: [email protected]

Or click the button below to launch the chatbot and create a support ticket:

Submit Your Inquiry

If you already have a device, please include additional information, like:

  • Atmotube Version (PRO, PLUS, 2.0, 1.0)

  • Your Smartphone Model

  • Application Version: Atmotube App>Settings>About (Android) or App>Settings>Device (iOS) section.

  • Full description of the problem with steps to reproduce and any abnormal LED behaviour.

  • Any CSV data from your device.

These details provide extra context, allowing us to resolve your issue more quickly.

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