ATMO

<b>Press the main button on the Atmotube. What is the LED color?</b>

<a href="#h_bbc9a376aa">LED is Blue / Green / Yellow / Orange / Red</a>

<a href="#h_5297af9193">LED is Blinking White</a>

<a href="#h_ba1db06dde">LED is Blinking Red</a>

- <a href="#h_bbc9a376aa">LED is Blue / Green / Yellow / Orange / Red</a>
- <a href="#h_5297af9193">LED is Blinking White</a>
- <a href="#h_ba1db06dde">LED is Blinking Red</a>
- <a href="#h_cdd9204970">No LED Light</a>

LED is Blue / Green / Yellow / Orange / Red.

When you press the button and the LED lights up in blue, green, yellow, orange, or red. That means the Atmotube is working normally. The LED color indicates the current <a href="https://support.atmotube.com/en/articles/10364364-understanding-atmotube-s-air-quality-score-aqs">AQS level</a>.

Reboot Atmotube by pressing main button for ~7.5 seconds. Check "<a href="https://support.atmotube.com/en/articles/10364903-how-to-reboot-atmotube">How to reboot Atmotube</a>".

Make sure you have only <a href="https://support.atmotube.com/en/articles/10364885-can-atmotube-connect-to-multiple-smartphones">1 device</a> connected to the Atmotube.

For Android smartphones, make sure you enabled the "location" permission for the app and "location" is enabled in the system settings. <a href="https://support.atmotube.com/en/articles/10338753-app-permissions-explained">Read more</a>.

1. Reboot phone.
2. Reboot Atmotube by pressing main button for ~7.5 seconds. Check "<a href="https://support.atmotube.com/en/articles/10364903-how-to-reboot-atmotube">How to reboot Atmotube</a>".
3. Make sure you have only <a href="https://support.atmotube.com/en/articles/10364885-can-atmotube-connect-to-multiple-smartphones">1 device</a> connected to the Atmotube.
4. For Android smartphones, make sure you enabled the "location" permission for the app and "location" is enabled in the system settings. <a href="https://support.atmotube.com/en/articles/10338753-app-permissions-explained">Read more</a>.

If the LED is blinking white, that indicates a hardware error. It may happen due to incorrect sensor data reading or sensor/memory failure.

In most cases, you can resolve this by rebooting the device.

Reboot Atmotube by pressing button for ~7.5 seconds. Check "<a href="https://support.atmotube.com/en/articles/10364903-how-to-reboot-atmotube">How to reboot Atmotube</a>"

1. Reboot Atmotube by pressing button for ~7.5 seconds. Check "<a href="https://support.atmotube.com/en/articles/10364903-how-to-reboot-atmotube">How to reboot Atmotube</a>"

If the LED is blinking white again right after a smartphone connection, please follow the recovery procedure described here: <a href="https://support.atmotube.com/en/articles/10364128-atmotube-recovery-instructions">Atmotube Recovery Instructions</a>

If the issue persists, please <a href="https://support.atmotube.com/en/articles/10364278-do-you-have-customer-service-and-technical-support">contact us</a> with a video of the LED behavior.

If the LED is blinking red slowly, this indicates low battery; please charge your Atmotube PRO. Check out: <a href="https://intercom.help/atmotech-inc/en/articles/10364929-how-do-i-charge-atmotube" rel="nofollow noopener noreferrer" target="_blank">How do I charge Atmotube?</a>

If the LED is blinking red fast, this indicates that the device is in bootloader mode. In this mode, Atmotube is waiting for a firmware upload.

In most cases, Atmotube should exit from this mode automatically after 2 minutes.

Sometimes, due to firmware updates, Atmotube can stay in bootloader mode. In this case, you should perform the recovery procedure described here:  <a href="https://support.atmotube.com/en/articles/10364128-atmotube-recovery-instructions">Atmotube Recovery Instructions</a>

Charge your Atmotube. Check out <a href="https://support.atmotube.com/en/articles/10364929-how-do-i-charge-atmotube">How to charge Atmotube</a>.

If there is no LED indication while charging, please use an alternate charging cable/changer combination.

1. Charge your Atmotube. Check out <a href="https://support.atmotube.com/en/articles/10364929-how-do-i-charge-atmotube">How to charge Atmotube</a>.
2. If there is no LED indication while charging, please use an alternate charging cable/changer combination.
3. If the issue persists, please <a href="https://support.atmotube.com/en/articles/10364278-do-you-have-customer-service-and-technical-support">contact us</a> with a video of the LED behavior.

If you are having trouble connecting to your device, there are a few things you can check to resolve the issue.

LED is Blue / Green / Yellow / Orange / Red.

LED is blinking white.

Step 1

Step 2

LED is blinking red.

No LED light.

Connect Atmotube PRO