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My Phone Cannot Find Atmotube PRO 2

If your phone cannot find or connect to your Atmotube, follow these steps to troubleshoot

Updated yesterday

Check Atmotube’s Status

  • Press the button on your Atmotube PRO 2.

  • The LED should light up:

    • Has light → Device is powered and ready.

    • No light → Charge your Atmotube before trying again.

Make Sure It’s Not Connected to Another Phone

  • Atmotube PRO 2 can only connect to one phone at a time.

  • If the device is already paired with another smartphone, disconnect it there first.

  • Then try scanning again in the Atmotube PRO 2 app on your phone.

If your phone cannot connect to Atmotube

  1. Remove Atmotube from your phone’s Bluetooth settings

    • Android
      Go to Settings → Connected Devices → ATMOXXXX → Forget

    • iOS
      Go to Settings → Bluetooth → ATMOXXXX → Forget

  2. Make sure the device is in pairing mode
    Press the button five times until the LED starts blinking blue.

  3. Confirm the system pairing request when prompted.

Restart Bluetooth and the App

  • Turn Bluetooth off and on again.

  • Close the Atmotube PRO 2 app completely and reopen it.

  • Try scanning again.

Update the App

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